Frequently Asked Questions
FAQ
- QHow many days in advance should I make a reservation?
AReservation will be made by 0:00 4 days before the date of use.
Example) If you plan on October 26th, the deadline will be 0:00 on October 22nd.
Cancellation (unauthorized cancellation) after the deadline will be subject to a 100% cancellation fee. - QHow many days before can I cancel changes?
Acancellation date for changes will be 0:00 until 4 days before the date of use.
Example) If you plan on October 26th, the deadline will be 0:00 on October 22nd.
* Cannot be changed after the due date. Cancellations must be paid in full. - QCan I cancel/changes by phone?
AWe do not respond by telephone to prevent changes or cancellations of reservation details.
Be sure to use the email or inquiry form. - QHow do I make a reservation?
AOnly online reservations can be made.
Reservations and changes / cancellations cannot be accepted by phone. - QIs it possible to smoke?
AOsaka Nanko ATC BBQ Square is completely non-smoking. Please use the designated smoking space.